Customer Service
Contact Us
Customer service hours: Monday – Friday, 8:00 a.m. – 6:00 p.m. ET
850-343-5655
contact@trendihaus.com
Trendi Questions
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What is your return policy?
Here at TrendiHaus, we want you to be completely satisfied with your purchase. That's why we offer hassle-free returns within 30 days of delivery. Please review our return policy here.
To ensure you receive a full refund, just make sure the item you're returning is in original condition.
When sending your item back, please use the original packaging or something equally protective to prevent any damage during transit.
Refunds are processed back to the original form of payment used during your purchase after item has been received.
If you have any questions or need assistance with your return, don't hesitate to reach out to us. We're here to help!
How do I return my order?
For returns of orders received within 30 days, email your order number and reason for return to contact@trendihaus.com. We're here to help!
What should I do if my order is missing, damaged, or I received the wrong item?
Please contact us right away at contact@trendihaus.com. Include your order number, details, and photos, and we'll work quickly to help.
How long will it take to receive my refund?
After we receive and inspect your return, we'll let you know if your refund is approved or rejected. If approved, your refund will be processed within 5-7 business days to your original payment method.
How do I cancel my order?
Orders can be canceled if they have not yet been processed for shipping. Please email us at contact@trendihaus.com with your order number as soon as possible to inquire about cancellation.